Director of School Operations

Green Dot Destiny Middle School Published: August 30, 2017
Job Type


ABOUT GREEN DOT: Green Dot Public Schools Washington ( is dedicated to transforming educational opportunities for students across Washington State as part of a larger solution for educational equity and access for all students. Green Dot Washington is part of the larger Green Dot Public School network  ( which is the leading charter school operator in Los Angeles, one of the largest in the nation, and an important catalyst for education reform. Green Dot’s mission is to transform public education so that every student can graduate prepared for college, leadership, and life. We achieve this mission by running a high performing network of 23 secondary schools in academically underserved communities in Washington State, Los Angeles and Memphis. Our academic model is designed to create small, safe, high-performing learning environments that meet individual student needs. Learn more about our work in Los Angeles and Memphis here.

Green Dot Destiny Middle School (DMS), is Green Dot Washington’s flagship campus located in Tacoma’s vibrant Eastside neighborhood. Destiny currently serves students in grades 6-8. Green Dot’s mission is driven by an unwavering belief in the potential of ALL students, eliminating barriers to learning and continuously striving for student success. We believe every student in every community deserves to go to a great school.

OPPORTUNITY: Destiny Middle School is seeking a mission-driven Director of School Operations (DSO) with a strong background in operational systems, continuous improvement and team management. The DSO is a vital member of the school leadership team and manages all non-instructional school functions, allowing other leadership team members (Principal, Assistant Principal, etc.) the ability to focus on classroom instruction.

Our ideal candidate has proven leadership experience in a fast-paced environment and is a self-starter with strong attention to detail. In addition, our DSO must be a self-directed problem solver, enjoy being part of a collaborative team and thrive in finding solutions to complex operational issues. This is a unique opportunity for a highly-organized strategic thinker who enjoys planning for and executing operations that will positively impact a growing educational organization.

The DSO reports to the School Principal and manages a two-person operations team as well as outside vendors/service providers.

ESSENTIAL DUTIES & RESPONSIBILITIES: Director of School Operations responsibilities include, but are not limited to, the following:

  • Leadership & Team Management: Manages a two-person school operations team and supports their growth in both performance and development. Works with the school Principal and administrative staff to create and maintain an exceptional organizational culture by building strong relationships, finding solutions to problems, and holding others accountable to systems. In partnership with the regional Home Office leadership and School Principal, develops the school-wide operations vision that supports the academic and cultural vision of the school. Participates in the leadership team’s strategic and annual planning and budgeting processes.
  • Finance and Purchasing: Oversees procurement for the school including approving orders and coordinating annual purchasing including technology, furniture, and curriculum, as well as maintaining an inventory for asset management. Manages cash receipts, deposits, credit card reconciliations, and staff expense reimbursements. Submits bi-weekly payroll and oversees time tracking for hourly staff and substitute teachers and tracks teacher PTO. Coordinates with Green Dot’s Finance & Accounting Team to ensure adherence to financial policies; provides assistance to the Principal with budget management by tracking monthly operational expenses.  Supports Green Dot Washington’s Director of Finance and Operations with annual audit preparation.
  • Student Information and Reporting: Manages the student information system in coordination with Green Dot’s Knowledge Management Team to perform data audits and ensure error-free student records. Oversees daily attendance reporting and intervention process by creating a system to communicate absences to teachers, parents, and administrators that complies with state law on mandatory student attendance. Ensures confidentiality and security of files and all information pertaining to students, parents, staff, and community members.
  • State & Federal Compliance: Acts as the point of contact for the school on all compliance-related data requests. Ensures processes are in place to monitor compliance with state and federal regulations for school operations (e.g., Free and Reduced Lunch, Special Education, monthly enrollment count, immunizations) and meets all compliance deadlines.
  • School Nutrition Program: Oversees all aspects of the School Nutrition Program including managing food servers, coordinating with meal vendor, maintaining accurate data tracking for meal reimbursement, and ensuring food safety standards and federal compliance requirements are observed. Manages ordering process to minimize food waste and ensure meal program financial health.  Oversees annual lunch application process including the distribution and collection of free and reduced lunch forms, coordination of the income verification process, and accurate data input of students’ lunch status into the student information system.  Manages the logistics of meal delivery (breakfast, lunch, snacks) including cafeteria schedules and routines.
  • Student Transportation: Oversees all aspects of student transportation including vendor management, arrival and dismissal procedures, and staff duty schedules. Coordinates the school’s transportation services to ensure eligible students receive transportation in a safe, reliable, and cost-efficient manner. Maintains accurate transportation records including bus stop locations, route times, and student ridership counts. Ensures that all transportation issues and complaints are documented and parent concerns are resolved as soon as possible. Manages field trip and after-school transportation logistics.
  • Facilities: Oversees the school’s facility including signage, aesthetics, shared space coordination, and building safety and maintenance. Manages routine maintenance requests for school in Green Dot’s work order system, ensuring maintenance, janitorial and landscape services are properly carried out. Oversees the upkeep of the school’s facilities and coordinates school facility projects. Performs regular preventative maintenance walkthroughs with custodial staff and provides training to school staff to manage issues immediately. Ensures the main office is organized and welcoming and contains all pertinent parent materials.
  • Student Enrollment and Lottery: Develops and manages the annual student recruitment strategy to ensure that enrollment targets are met by the start of school. Oversees enrollment database, including student recruitment, lottery and waitlist management and actively recruits to fill empty seats.  Conducts parent enrollment orientations and ensures parents receive key information about the school prior to enrolling students.
  • Student Health and Safety: Manages school safety processes including emergency preparation, safety drills, and staff training, ensuring compliance with state and county mandates. Oversees school visitor and volunteer procedure to ensure safety of all students. Oversees student health requirements and liaises with contracted nurse to ensure student health needs are met.
  • Event Planning & Coordination: Plans and coordinates logistics for school events and activities as needed, including back to school nights and parent conferences/meetings. Acts as point of contact special events hosted at the school. Oversees other tasks or special projects as needed.


  • Bachelor’s degree from an accredited college or university required, Master’s degree preferred.
  • 4+ years of professional experience; with a proven track record of at least two years of leadership experience managing others in a professional capacity.
  • A demonstrated passion for improving K-12 public education; prior experience working in an educational setting with underserved communities, families and/or students preferred.
  • Positive attitude and strong work ethic with an entrepreneurial spirit; willingness to do whatever it takes to meet goals and get the job done.
  • Excellent written and oral communication skills.
  • Comfortable in an ambiguous, fast-moving, start-up environment with a drive towards clarity and solutions.
  • Demonstrated success in improving the effectiveness of an operation; ability to create and implement internal systems across multiple functional areas and manage various stakeholder relationships.
  • Strong analytical and project management skills, with a deep attention to detail coupled with the ability to think critically, problem-solve complex questions, and identify solutions.
  • Demonstrated initiative, leadership and tenacity with a desire to grow as a professional.
  • Humility, sense of humor, and rock-solid commitment to Green Dot’s mission and the communities we serve.
  • Highly proficient in Microsoft Word, Excel, PowerPoint and Outlook and Google suite of applications including Drive, Sheets, and Docs with proven aptitude in learning new computer programs.

This employer strives for a balanced, productive workforce, which is diverse in terms of age, gender, and cultural identity. We do not base hiring or promotional decisions on factors other than performance and professional growth potential.

COMPENSATION: Salary for this position is competitive and commensurate with experience. We also offer a comprehensive benefits plan as well as the opportunity to impact a growing, mission driven organization that is committed to the success of Tacoma students.

To Apply

We require all candidates to complete an online application at Only applicants chosen for an interview will be contacted. We are looking to fill this position immediately.

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