The Center on Reinventing Public Education (CRPE), the nation’s leading source for transformative, evidence-based ideas about public education, is seeking an entrepreneurial Operations Associate who is committed to operational excellence and our student-centered mission.
Reporting to the Director of Strategy and Operations, the Operations Associate will manage a range of operations projects that span from managing vendor relationships to planning organization-wide events and initiatives to troubleshooting IT and operational issues. The right candidate is adaptable, energized by a fast-paced environment, and able to manage competing priorities with a ‘roll up your sleeves’ attitude.
Specific responsibilities include:
- Talent: In partnership with the Director of Strategy and Operations, support the hiring process as needed through joint resume reviews, participation in phone interviews, and scheduling. Manage operational aspects of employee onboarding and offboarding, including distributing/collecting computers and other technology and ensuring employees are set up/removed from all systems.
- IT: Independently manage existing IT vendors and licenses. Serve as administrator for mailing list, Slack, other internal systems. Serve as the primary point of contact for troubleshooting simple IT issues.
- Research operations: Lead communication with research and event participants and manage tracking and distributions of stipends and incentive payments. Manage Institutional Review Board (IRB) process (will receive on-the-job training).
- Meeting and events planning: Lead planning and logistics for a range of virtual and in-person events. For virtual external meetings, includes setting up Zoom rooms and meeting settings and managing invitations, participant lists, and recordings. For in-person events, includes working with the Director of Strategy and Operations to plan creative events to foster strong organizational culture.
- General operations support: Proactively identify and assess problems that regularly arise in a dynamic organization and bring solutions to resolve. Support and lead emergent operations projects.
- Flexible, self-starter mentality with a drive to proactively solve problems
- Strong organizational and planning skills and the ability to consistently meet deadlines
- Strong and professional verbal and written communication skills and ability to communicate and drive change across multiple stakeholders
- Receptive to feedback and eager to learn and grow in a fast-paced environment
- Commitment to working at an equity-entered organization
- Four-year college degree with 2-4 years of professional experience
- Knowledge of basic technology (e.g. Mac computers, Zoom, Google docs) with strong problem-solving skills needed to provide basic IT support
- Direct service experience working in schools, districts, and/or education nonprofits
OUR CORE VALUES
We seek team members who are passionate about systems change and embrace the idea that public education is a goal, not a set of institutions. The following core values guide our work:
- Curiosity: We look around the corner
- Excellence: We do world-class research that’s interesting, significant, and trustworthy
- Teamwork: We’re clear, focused, and productive together
- Ownership: We’re all responsible for CRPE’s success
- Communication: We’re clear and honest with each other
- Camaraderie: We appreciate each other
- Integrity: We’re professional and ethical
- Equity: We are committed to an ongoing and active fight against racism and injustice
CONDITIONS OF EMPLOYMENT
- Ability to work evening and weekend hours, as necessary, on short or limited notice.
- Must be willing to travel nationally when necessary.
SALARY AND BENEFITS
$55,000 – $65,000 annually, commensurate with qualifications and experience. Benefits include a nationally competitive health plan, employer retirement match, flexible work environment, and three weeks PTO with 11 federal holidays. CRPE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.