Outreach & Enrollment Specialist

Outreach & Enrollment Specialist BACK TO JOB BOARD




Elementary School


Family and Community Engagement


Impact Public Schools | Puget Sound Elementary







Impact Public Schools (IPS) is looking for a diverse group of experienced professionals with a track record of success who are seeking growth opportunities. If you have a fierce commitment to equity and are passionate about rigorous academics paired with social emotional learning, our school may be the perfect fit for you.

Why This is a Unique Opportunity

  • This is a new leadership role in the organization and an opportunity to work on a passionate and supportive team.
  • Outreach and enrollment work is at the heart of the Impact mission and provides an opportunity to work closely with a variety of stakeholder groups daily.
  • Our organization is growing and there are many professional growth opportunities each year.

Commitment to Diversity

IPS seeks individuals of all ethnic and racial backgrounds to apply for this position. We are committed to maximizing the diversity of our organization and recruiting a team that reflects the diversity of our student movement.

We are deeply committed to achieving our mission of preparing a diverse population of students to succeed in college and impact communities as the next generation of equity-driven, innovative leaders. Our schools are tightly-knit families where every child is known, loved by an adult mentor and guided to achieve their unique, limitless potential. Our strong community is rooted in joyful rigor and committed to the following core values:

  • Bold Ambitions – We envision self-driven students and adults who develop the skills, habits and mindsets to impact communities and invent the future; we support one another in achieving step-by-step excellence along the way.
  • Brave Solidarity – Diversity strengthens and enlivens us. Dissatisfied yet optimistic, we bring a lens of equity and inclusion to each decision and each day.
  • Team WA – All of Washington is our team. We are powerful when we work together, so we build relationships based on empathy and strive together towards outstanding outcomes for all public school students.
  • Everyone Grows – We approach each day as an opportunity to learn and grow. We work hard towards our own just-right goals, cheering each other on as we redefine potential.
  • Play Big – We celebrate. We wonder. We ask. We make and invent and imagine. We play big.
  • Intention – In the tiny and the huge, we keep the end in mind and reflect on the potential effects of our choices.

Responsibilities of IPS Outreach & Enrollment Specialist

  • Incoming Family Enrollment Support: Communicate with prospective families when needed via phone or home visits (per social distancing guidelines) to ensure full enrollment of the school each year. Meet 1:1 with families to complete enrollment packets and schedule enrollment appointments for the Operations Team. Facilitate coordination of translation support. Fully organize, market and coordinate outreach and enrollment events for the school.
  • Data Entry: Enter new applicants into the enrollment database as needed and in a timely manner.  Maintain integrity of school enrollment lists, checklists, project plans, and databases.
  • Outreach Research: Identify events in the community, coordinate IPS participation and communicate outreach opportunities across the team in writing and verbally. Plan “All Hands On Deck – Mission Days” for your school community.
  • Community Building: Seek opportunities to build trust in the community and to spread the word about Impact. Actively participate in activities in service and support of team targets.  Work with community partners to identify, recruit and enroll families and ensure IPS visibility as an educational option across the South Puget Sound area including in Tukwila, South Seattle, Tacoma and Renton. Actively lead phone banking efforts.
  • Progress Monitoring: Track effectiveness of outreach efforts daily and/or bi-weekly, by entering information into departmental tracking tools to make informed decisions on recruitment strategy for current and future years (with the support of manager and director).

Knowledge, Skills and Characteristics:

  • Joy & Optimism
  • Dependability
  • Clear communication
  • Strong writing skills
  • Ability to manage self and thrive in a team culture that emphasizes anti-racist practices and world-class customer service for families, scholars and community
  • Comfort in cold calling and initiating new relationships
  • Ability to meet goals and milestones
  • Strong attention to detail
  • Must be available to work a set schedule of 40 hours per week, with room for flexibility depending on project needs, including some evenings and weekends.

Preferred Experience: 

  • Proven track record of building strong relationships with families and community members
  • Familiarity with the South Puget Sound region and its communities
  • Proven work experience in outreach, customer service and/or project management
  • Must have prior experience and enthusiasm in working with diverse and underserved communities ( i.e. refugee,  immigrant, BIPOC)
  • Bilingual or multilingual a plus

Education and Experience

  • Bachelor’s degree required
  • Minimum 2+ years of successful outreach or customer service experience
  • Previous start-up experience and/or experience in a high-performing organization is a plus

Additional Requirements

  • Prior to the start date of employment all employees need to obtain clearance on a criminal justice fingerprint and background check.
  • Prior to being made an offer, the hiring manager will ask candidates to complete a character and fitness form from the Washington State Office of Superintendent of Public Instruction.
  • An offer is contingent upon verification that the person is authorized to work in the United States for any employer


Compensation is competitive and commensurate with experience. IPS offers a full benefits package and opportunities for professional growth.

Equal Employment Opportunity

Equal employment opportunity and respect in the workplace are fundamental principles at Impact Public Schools (IPS). IPS prohibits and does not tolerate harassment, intimidation, bullying, discriminatory, or retaliatory behavior. All aspects of your employment are based upon your personal capabilities and qualifications, without regard to race, color, religion/creed, sex/gender (including pregnancy and gender identity), sexual orientation or perceived sexual orientation, national origin, alienage or citizenship status, disability, age, military status, marital status, partnership status, status as a victim of domestic violence, genetic predisposition or carrier status, or any other protected class as established by federal, state, or local law. The following employee(s) has been designated to handle questions and complaints of alleged discrimination: Kristen McCaw, COO, 3438 S. 148th St., Tukwila , WA 98186, (206)712-7640, careers@impactps.org.

Non-Discrimination Statement

Impact Public Schools does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal, and provides equal access to the Boy Scouts and other designated youth groups. The following employee(s) has been designated to handle questions and complaints of alleged discrimination: Kristen McCaw, COO, 3438 S. 148th St., Tukwila , WA 98186, (206)712-7640, careers@impactps.org.