Manager of Operations and Talent

Impact Public Schools Published: June 18, 2019
Tukwila, WA
Job Type


Impact Public Schools (IPS) invites passionate individuals with a background in operations, talent, human resources, and administration to apply for the position of Manager of Operations & Talent at Impact Public Schools located in Tukwila, WA (just south of Seattle).

Being a part of the Impact team is a unique opportunity.  We are deeply committed to achieving our mission of preparing a diverse population of students to succeed in college and impact communities as the next generation of equity-driven, innovative leaders. Our schools are small, tightly-knit families where every child is known, guided by an individual learning plan and loved by an adult mentor. Our strong community is rooted in high expectations, joy and exudes our core values:

  • Bold Ambitions - We envision self-driven students and adults who develop the skills, habits and mindsets to impact communities and invent the future; we support one another in achieving step-by-step excellence along the way.
  • Brave Solidarity - Diversity strengthens and enlivens us. Dissatisfied yet optimistic, we bring a lens of equity and inclusion to each decision and each day.
  • Team WA - All of Washington is our team. We are powerful when we work together, so we build relationships based on empathy and strive together towards outstanding outcomes for all public school students.
  • Everyone Grows - We approach each day as an opportunity to learn and grow. We work hard towards our own just-right goals, cheering each other on as we redefine potential.
  • Play Big - We celebrate. We wonder. We ask. We make and invent and imagine. We play big.
  • Intention - In the tiny and the huge, we keep the end in mind and reflect on the potential effects of our choices.

The Manager of Operations & Talent will collaborate with the CFO/COO to ensure that Impact Public Schools has excellent operational and talent systems, both in the home office and in IPS schools and support the growth of Impact Public Schools. The Manager of Operations & Talent reports directly to the CFO/COO.

Responsibilities of IPS Manager of Operations & Talent


Ensure employee records are complete, including tracking/follow up regarding teacher certification and employee benefits

  • Process new employee paperwork and enroll new employees in benefits
  • Support HR questions/issues that arise
  • Work with the CFO/COO and Director of Finance to ensure payroll is accurate and aligned to approved compensation and benefits
  • Draft and post job descriptions, conduct initial resume and phone screens, and arrange/support with interviews
  • Conduct employee surveys, and work with leadership to identify and implement strategies to make Impact a great place to work

Compliance & Fundraising

  • Accurately and thoroughly track and complete compliance requirements for state, federal, and local laws, policies, and grants
  • Build how-tos for all compliance activities
  • Proactively follow up to address issues and creatively problem-solve challenges that arise
  • Work with numerous government departments and agencies to secure resources for the school
  • Support fundraising efforts by doing donor follow-up and leading grants management

School Year Launch

  • Support preparation of campus for start-up/new school year by building plans and supporting everything from ordering furniture, equipment, and classroom supplies to ensuring school services (i.e. student food services, student transportation services, janitorial) are lined up and ready for action
  • Source and line up school services


  • Support real estate, charter development, and other activities related to the strong launch of each new school
  • Ensure that new schools meet operational requirements
  • Build operational processes that can scale to support IPS’s growth
  • Ensure assessments are set up for implementation and that data is entered into our dashboard after they are completed
  • Support management of operations across a portfolio of schools
  • Support school-based operations leads
  • Work with vendors to source bids, negotiate payment processes, and ensure completion of work


  • Assemble board packet & deck with support of CEO and CFO/COO
  • Order board lunches
  • Organize documents for board signature
  • Take minutes in meeting

Knowledge, Skills and Characteristics:

  • Acute attention to detail coupled with the ability to think and act strategically and creatively
  • Communication and management skills necessary to handle many diverse projects at one time
  • Ability to create, monitor, and maintain systems that enhance organizational efficiency
  • Strong research and problem-solving skills
  • Comfort reading government texts, policies and regulations
  • Comfort with Excel, strong quantitative skills, and demonstrated ability to quickly learn new technology systems
  • Ability and desire to work in a fast-paced, highly disciplined, but sometimes unpredictable school environment
  • Willingness to work autonomously, collaboratively, and/or under the direction of senior staff, as needed
  • Maturity, humility, strong work ethic, sense of humor, and roll-up-my-sleeves attitude
  • Strong belief in the IPS mission and educational model

Education and Experience:

  • Bachelor’s degree required
  • Minimum 2-4 years project management experience
  • Previous school operations, compliance, talent, and/or human resources experience a plus
  • Experience with Student Information Systems and accounting systems, especially Skyward, a plus
  • Previous start-up experience a plus


Compensation is competitive and commensurate with experience. IPS offers a full benefits package and opportunities for professional growth.

To Apply

To join our team, please email with the subject line “Manager of Operations & Talent” and attach a resume and cover letter explaining in detail your qualifications and interest in the position.

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