Senior Director of Regional Operations and Enrollment

Mar 25, 2024

Academic SY:  2024-2025 SY

Report to:  Chief Executive Officer

Location: Home office employees do report to school sites as needed: Tukwila, WA, South Seattle, WA, Renton, WA or Tacoma, WA, though have flexibility to work from home throughout the week


This is a full-time, salaried position with an annual salary range of $127,345 – $152,189. Because of our strong commitment to equity and growth, Impact does not negotiate salaries. Salaries are determined based on years of experience.

Compensation and Benefits

Impact’s competitive benefits make us stand out as an employer. Home office employees:

  1. Receive a generous PTO package, including major holidays, the week between Christmas and New Years, the week of July 4th, 18 flexible PTO days
  2. Have a comprehensive benefits package, which includes medical, dental, vision, and long term disability insurance
  3. Are part of the state’s retirement system, with generous employer contributions
  4. Can access Impact’s Employee Assistance Program, which offers a suite of services including free counseling sessions
  5. Can participate in various professional development opportunities with Impact’s partner organizations
  6. Flexible work from home schedule

In This Position, You Will Be Responsible For:

Team Leadership & Coaching

Develop and deliver top-notch professional development sessions and coaching tools to support school site operations teams, provide effective coaching to foster growth in Directors of School Operations and their teams, and cultivate cohesion among Directors for strong partnership and mutual support.

Operations & Enrollment

Lead the Outreach team in setting SMARTIE Goals for enrollment, establish dashboards for progress monitoring, and oversee the Outreach and Operations team to achieve full school enrollment. Develop and maintain a comprehensive library of efficient critical paths and resources for Directors of School Operations, focusing on supporting school communities. Manage end-to-end school services, including RFP stage to contract finalization, and troubleshoot ongoing implementation issues. Drive cross-functional projects such as family surveys, school calendars, and handbooks, and support real estate and charter development for successful school launches. Conduct school excellence walkthroughs, ensure compliance and operational requirements, and promote efficiency and effectiveness across all schools.


Lead the tracking and management of ongoing compliance requirements, including state, federal, and local laws, policies, and grants. Direct the Operations team to ensure accurate and timely completion of all compliance tasks. Develop a comprehensive library of how-to resources for all compliance activities. Proactively address issues and creatively problem-solve challenges as they arise to maintain compliance standards.

Operations Management and Coordination

Source and coordinate school operations services to enable school site teams to concentrate on implementation efforts. Collaborate with vendors to acquire bids, negotiate payment procedures, and ensure timely completion of work. Document essential operational functions of the school, including food services, transportation, arrival/dismissal procedures, facilities management, data management, and attendance tracking. Facilitate the setup and implementation of annual assessments, ensuring data entry into our dashboard upon completion. Identify potential government grants, assess eligibility, complete applications, and fulfill requirements to secure grant opportunities.

Top 3 Skills and Characteristics:

  • Strategic Leadership: Ability to develop and execute effective enrollment strategies, oversee regional operations, and align organizational goals with regional objectives.
  • Relationship Building: Ability to build and maintain strong relationships with stakeholders such as schools, families, community organizations, and other outside vendors is crucial. Effective communication, collaboration, and networking skills are essential for fostering positive partnerships and achieving enrollment targets.
  • Analytical Skills: The ability to analyze enrollment data, market trends, and operational metrics is vital for making informed decisions and driving improvements in enrollment processes and regional operations. Strong analytical skills are needed to identify areas for growth, assess performance, and implement strategies to enhance enrollment outcomes.

Required Qualifications

  1. Bachelor’s degree in Business Administration or related field
  2. Minimum 4-6 years process and project management experience
  3. Minimum 2 years school or school-related operations experience
  4. Minimum 2 years experience supervising employees including coaching and developing others, ideally across multiple sites

Preferred Qualifications

  1. MBA
  2. Previous start-up experience a plus
  3. Experience with Student Information Systems, especially Skyward, a plus
  4. Experience working to close the opportunity gap
  5. Passion for equity and gap closing teaching experience with proven record of student growth


  1. Must have or be eligible to obtain a CPR certification
  2. Must have or be eligible to obtain a food handler certification

Non negotiables

  • Provide academic transcript
  • Must pass a fingerprint and background check
  • Complete safeschools trainings

Selection Process

Apply using this link here  > Submit Resume, Cover Letter and Reference > Phone Screen > In person or Virtual Final Interview > Offer

Equal Employment Opportunity

Impact Public Schools is committed to providing a work environment free of unlawful discrimination and harassment, including sexual harassment. Click here to review Impact’s Employee Non-discrimination Policy for Impact Schools (viewable document update in real time)

Non-Discrimination Statements

Impact Public Schools does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. Click here to review Impact’s  designated leaders responsible to handle all questions and complaints of alleged discrimination at each of Impact’s schools (viewable document update in real time)

Job Status


Grade Level

Elementary School

Job Type





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